Business Center Manager
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Key skills for this role
About the Role
Position Overview We are seeking a highly organized, proactive, and commercially minded Business Centre Manager to oversee the daily operations, tenant relations, and financial tracking of our business centre.
Key Skills for This Role
Full Job Posting
Position Overview
We are seeking a highly organized, proactive, and commercially minded
Business Centre Manager
to oversee the daily operations, tenant relations, and financial tracking of our business centre.
This role is a hybrid of sales, property operations, compliance, and administration.
You will be responsible for maximizing occupancy, ensuring seamless day-to-day facilities management, and maintaining impeccable financial and compliance records.
As the face of the business centre, the ideal candidate must be a sharp professional capable of delivering excellent customer service to high-profile clients while managing rigorous back-end administrative tasks.
Language Requirement
Absolute fluency in both
English and Russian (Written & Verbal)
is mandatory.
Occupancy & Revenue Management
- **Leasing & Sales:**
- Actively market and rent individual office units based on the pricing strategy and targets set by management.
- **Occupancy Optimization:**
- Drive tenant retention and acquisition strategies to consistently maintain maximum occupancy levels within the business centre.
- **Rental Tracking:**
- Manage the collection of all rental cheques, keep detailed logs of payment schedules, and ensure timely banking and processing.
Facilities & Maintenance Operations
- **Asset Maintenance:**
- Supervise and coordinate all building/office maintenance issues, liaising with technicians or third-party contractors for swift resolution.
- **Upkeep & Cleanliness:**
- Conduct daily inspections to ensure that all offices, common areas, meeting rooms, and reception spaces are kept exceptionally clean, tidy, and premium in appearance.
- **Inventory Control:**
- Monitor, manage, and replenish office and pantry supplies to ensure the centre is fully stocked at all times.
Financial Tracking & Administration
- **Unit-Wise Expense Tracking:**
- Maintain meticulous, unit-wise tracking of all expenses related to the business centre to ensure accurate cost allocation and profitability analysis.
- **Day-to-Day Accounting:**
- Handle localized bookkeeping tasks, including strict monitoring, tracking, and reconciliation of the centre’s petty cash.
Compliance & Contract Management
- **Tenant KYC:**
- Collect, verify, and maintain up-to-date Know Your Customer (KYC) documentation for all tenants in compliance with corporate and local regulations.
- **Contract Oversight:**
- Ensure all tenant lease contracts, renewals, and terminations are accurately documented and up to date.
- **Contractor Compliance:**
- Manage third-party vendor contracts and maintain updated contractor KYC files, including valid Trade Licenses (TL), VAT registration certificates, and legal permits.
Experience & Education
- Bachelor’s degree in Business Administration, Finance, or a related field.
- **Minimum 5 years of UAE experience**
- running a business centre, co-working space, serviced offices, or managing commercial property operations.
- Proven track record in property leasing, tenant relations, and basic financial tracking.
Language & Technical Skills
- **Bilingual Fluency:**
- Native or professional proficiency in both
- English and Russian
- is strictly required to effectively serve our diverse client base and stakeholders.
- Strong numerical proficiency with experience managing petty cash, expense logs, and rental cheque tracking.
- Proficiency in Property Management Software (PMS), CRM tools, and MS Excel.
Core Competencies
- Exceptional problem-solving skills.
- Highly organized with a sharp eye for detail regarding compliance documents (VAT, Trade Licenses, KYC).
- Ability to work independently and manage multiple operational workflows simultaneously.
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