Business Applications Analyst III

Role overview

Business analysis and process design

• Lead requirements sessions, stakeholder interviews, workshops, and process walkthroughs.
• Map current and future Quote to Cash workflows, including quoting, approvals, contracting, ordering, billing, renewals, amendments, and cancellations.
• Analyze process gaps, manual workarounds, data issues, and bottlenecks; recommend scalable improvements.
• Document functional requirements, business rules, user stories, acceptance criteria, process flows, and supporting materials.

Salesforce and Agile delivery

• Provide functional expertise on Salesforce CPQ and Revenue Cloud Advanced capabilities.
• Analyze product configuration, bundles, pricing, discounts, quote templates, approvals, amendments, renewals, and orders.
• Maintain the Quote to Cash backlog and author Features, user stories, and testable acceptance criteria.
• Participate in PI planning, refinement, sprint planning, reviews, demos, and Inspect & Adapt sessions; manage dependencies, risks, and decisions.

Testing and release support

• Develop test scenarios, cases, and validation plans for Salesforce CPQ, Revenue Cloud Advanced, integrations, and related capabilities.
• Coordinate UAT readiness, defect triage, retesting, and sign-off with stakeholders, QA, and Engineering.
• Support release planning, change management, release notes, training, and end-user communications.
• Monitor post-release performance and feedback to identify defects, adoption gaps, and improvement opportunities.

Minimum qualifications

• Bachelor’s degree in Business Administration, Information Systems, Finance, Computer Science, or related field; equivalent practical experience may be considered.
• 5+ years of business or systems analysis experience supporting enterprise applications.
• 3+ years supporting Quote to Cash, Lead to Cash, or related revenue operations in B2B SaaS or subscription businesses.
• Hands-on Salesforce CPQ experience and experience with Salesforce Revenue Cloud Advanced or comparable revenue lifecycle, order management, or billing capabilities.
• Experience documenting requirements, process maps, user stories, acceptance criteria, and managing requirements through delivery.
• Agile delivery experience with SAFe, Scrum, or Kanban; understanding of Salesforce data models, automation, reporting, security, and integrations.

Preferred qualifications

• Experience with Boomi or other enterprise integration platforms, SAP ECC or S/4HANA, and Zuora.
• SAFe or equivalent Agile certification; Salesforce Administrator, CPQ Specialist, Revenue Cloud Consultant, or related certification.
• Experience in a high-growth B2B technology company with complex pricing, subscriptions, renewals, and expansion motions.

Workplace

• The posting identifies the role as remote.