Business Analyst

Job summary

Business analysis and requirements

• Elicit and document requirements for enhancements, projects, regulatory changes, and production issues.
• Review requirements, solution documents, acceptance criteria, and vendor deliverables for completeness, feasibility, and testability.
• Translate pension processes and scenarios into acceptance criteria, process flows, test conditions, and Gherkin scenarios where appropriate.
• Maintain traceability across requirements, tests, defects, decisions, and release outcomes.

Testing and issue management

• Develop risk-based test strategies, test data, scenarios, and cases for functional, integration, end-to-end, regression, UAT, cyclical, and release testing.
• Coordinate testing across systems, interfaces, calculations, documents, and operational processes; confirm expected outcomes with product and actuarial experts.
• Document test evidence and results, support release readiness, and use SQL to investigate issues and validate processing outcomes.
• Identify and track defects and requirement gaps, collaborate on root cause and fixes, retest changes, and assess regression impacts.
• Support release planning, implementation readiness, production validation, and post-release follow-up.

Collaboration and improvement

• Collaborate with Product Owners, Product Managers, Actuarial, developers, vendors, and other technology teams.
• Work with quality engineering to identify automation opportunities and support sustainable automated regression coverage.
• Improve requirements quality, test coverage, traceability, documentation, tooling, and delivery processes.
• Use approved AI-enabled tools for analysis, testing, documentation, and knowledge management; review and validate outputs against quality, security, privacy, and audit requirements.
• Share knowledge, coach new team members, and participate in standups, sprint planning, reviews, and retrospectives.

What you bring

• Bachelor’s degree in a related discipline or equivalent practical experience.
• 4+ years in business analysis, systems analysis, QA, or a related role; pension, financial services, or regulated-industry experience is preferred.
• Knowledge of defined benefit pensions or comparable complex financial or operational systems is desired.
• Understanding of benefit calculations and experience analyzing, validating, troubleshooting, and testing calculation scenarios.
• Experience managing requirements, acceptance criteria, process flows, test scenarios, and traceability.
• Hands-on testing, defect investigation, fix validation, regression assessment, production issue resolution, and SQL experience.
• Experience with Azure DevOps, Jira, or comparable tools; familiarity with Gherkin, BDD, Playwright, and test automation concepts.
• Strong analytical, problem-solving, communication, and stakeholder management abilities.

Compensation

• Expected annual base salary range is CAD 71,000 to CAD 109,000.
• Eligible for discretionary incentive plan participation, subject to plan terms; actual salary may vary based on expertise and experience.

Benefits and work environment

• The posting describes a people-focused culture, learning and development, and membership in HOOPP’s defined benefit pension plan.
• Permanent employees receive company-paid extended health and dental benefits; other offerings include wellness programs and optional subsidized post-retirement health and dental benefits.

About HOOPP