Business Analyst
Role Overview
The Department for Business and Trade's Digital, Data and Technology directorate designs, builds, and runs services, platforms, and technology used by businesses and colleagues.
Business Analysts investigate evidence to define, analyse, and document business problems and user needs.
The role aligns user and organisational needs with business architecture, service vision, and strategy within agile multidisciplinary teams.
The post supports digital services and products, including services for businesses, data and AI products, internal tools, secure platforms, and cyber security services.
Key Skills for This Role
Full Job Posting
About the role
The Department for Business and Trade's Digital, Data and Technology directorate designs, builds, and runs services, platforms, and technology used by businesses and colleagues.
Business Analysts investigate evidence to define, analyse, and document business problems and user needs.
The role aligns user and organisational needs with business architecture, service vision, and strategy within agile multidisciplinary teams.
The post supports digital services and products, including services for businesses, data and AI products, internal tools, secure platforms, and cyber security services.
Main responsibilities
- Investigate and explain business and user problems, identify improvement opportunities, and make recommendations.
- Work with stakeholders and project teams to define success measures and support prioritisation aligned with policy and organisational goals.
- Define and document requirements using models and frameworks.
- Conduct business analysis across workstreams to shape digital service design and delivery.
- Analyse and re-engineer business processes and produce accessible documentation.
- Translate user and business needs into user stories and measurable outcomes for design, development, testing, and adoption.
- Engage with the Business Analyst community to share knowledge, establish consistent standards, and support learning.
Role capabilities
- Work collaboratively with service owners, product managers, delivery leads, user-centred design colleagues, and technical specialists.
- Communicate and facilitate effectively with stakeholders; constructively challenge proposals to help reach fit-for-purpose solutions.
- Support continuous learning and an inclusive, collaborative Business Analyst community.
Salary and contract
- Salary range is £44,913–£53,230, with London salary of £48,913–£53,230 and national salary of £44,913–£49,230, including allowance.
- The salary offered will be determined by skills and capability assessed at interview.
- The role is permanent.
Working pattern
- Flexible working is available; the posting lists full-time and part-time working patterns.
Locations
- The listed locations are Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, and Manchester.
About the department
The Department for Business, Innovation, Science and Trade supports businesses to invest, innovate, export, and grow.
The directorate delivers services used by businesses, government colleagues, and citizens across the UK.
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