Business Analyst
Role Overview
The Department for Business, Innovation, Science and Trade's Digital, Data and Technology directorate designs, builds, and runs services, platforms, and technology used by businesses and colleagues.
DDaT teams work on digital services, data and AI products, internal tools, secure platforms, and cyber security services.
Business Analysts use evidence to define, analyse, and document complex business problems and user needs.
The role aligns user and organisational needs with business architecture, service vision, and strategy to support inclusive, accessible digital services.
Key Skills for This Role
Full Job Posting
About the role
The Department for Business, Innovation, Science and Trade's Digital, Data and Technology directorate designs, builds, and runs services, platforms, and technology used by businesses and colleagues.
DDaT teams work on digital services, data and AI products, internal tools, secure platforms, and cyber security services.
Business Analysts use evidence to define, analyse, and document complex business problems and user needs.
The role aligns user and organisational needs with business architecture, service vision, and strategy to support inclusive, accessible digital services.
Main responsibilities
- Investigate and articulate business and user problems, identify opportunities, and recommend solutions.
- Define success measures with stakeholders and project teams, supporting prioritisation aligned with policy and organisational goals.
- Define and document requirements using models and frameworks.
- Conduct business analysis across workstreams and help shape digital service design and delivery in multidisciplinary teams.
- Analyse and re-engineer business processes and create clear, accessible documentation.
- Translate user and business needs into user stories and measurable outcomes guiding design, development, testing, and adoption.
- Share knowledge and support continuous learning and development in the Business Analyst community.
Role requirements
- Use evidence to analyse and document challenging business problems and user needs.
- Map user and organisational needs to business architecture, service vision, and business strategy.
- Work effectively with service owners, product managers, delivery leads, user-centred design colleagues, technical specialists, stakeholders, and project teams.
- Facilitate communication and constructively challenge proposals to achieve fit-for-purpose solutions.
Location and working pattern
- Locations listed are Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, and Manchester.
- Flexible working is available; the source lists full-time and part-time working patterns.
Salary
- Salary range is £44,913–£53,230, with London and national ranges specified; salary is determined by skills and capability assessed at interview.
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