Business Analyst, Interconnections

Job Summary

Job Description

• Analyzes large volumes of program data, including KPIs, by compiling and manipulating information in spreadsheets to identify trends and provide actionable insights for business decisions.
• Prepares clear reports and coordinated presentations by summarizing and interpreting complex data to communicate departmental and program performance and support effective performance tracking.
• Assesses program performance by comparing forecast vs. actual data for quality, cost, and schedule, and reviews projections to ensure accuracy and alignment with changing conditions and goals.
• Prepares financial and program forecasts by interpreting and corroborating relevant data to ensure alignment with established goals and support informed decision-making.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Required Qualifications

• Bachelor's degree in Business Administration, Computer or Industrial Engineering, Economics, Data Analytics or related field is required.
• 3 years' experience in data analysis, reporting, process improvement, business strategic support (interpreting KPIs, metrics, forecast, statistical results) and other analytical functions.
• Experience using business systems or analytic platforms.

Additional Qualifications

• Associate's degree in Business Administration, Computer, Economics, Data Analytics or related field may substitute when accompanied by a minimum of 5 years of experience performing similar functions and at least 3 years of experience performing a previous Analyst role.
• High School or equivalent (GED) when accompanied by a minimum of 8 years of experience performing similar functions and at least 5 years of experience performing a previous Analyst role.

Competencies (Skills)

• Data Analysis: Interprets complex data sets and KPIs to identify trends and generate insights that support sound business decisions.
• Performance Reporting: Prepares clear reports and presentations that effectively communicate program and departmental performance.
• Forecasting and Evaluation: Assesses forecast-versus-actual results and prepares accurate financial and program forecasts to guide planning.
• Technical Proficiency: Utilizes advanced tools such as spreadsheets, BI platforms, reporting software, Word, Excel, PowerPoint, Access, MS-Project, Asset Suite, and Power BI to manage data and produce accurate, high-quality analyses and reports.
• Attention to Detail: Reviews and corroborates data and projections to ensure accuracy, consistency, and alignment with organizational goals.

Licenses/Certifications

• Valid Puerto Rico driver's license.

Travel and Physical Demands

• Travel requirements: not required.
• Stationary position: frequently; pushing/pulling/reaching, kneeling, grabbing, and bending: seldom.
• Lift/carry over 0-15 pounds.

Working Conditions

• Wet or humid: seldom; working near or on moving mechanical parts: never; working near or on heavy machinery: never.
• Working in high places: never; exposed to fumes or airborne particles: never; work with electricity: never.
• Frequency of working in outdoor weather conditions: seldom; loud noise conditions: seldom.

Equal Employment Opportunity