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Business Analyst, Implementation

TELUS Health
Calgary, CAN
Full-time
Mid · 5+ years experience
Onsite
CAD 70000-90000 / year
Discovered 2 weeks ago

Full Job Posting

What you bring:

  • Strong analytical skills with the ability to synthesize complex information, understand, systematize, and communicate technical concepts clearly
  • Excellent interpersonal and communication skills
  • Available to travel as needed

Nice to Have:

  • Experience with pension administration software systems
  • Bilingualism would be considered an asset
  • Salary Range: $70,000 - $90,000 CAD Annual
  • Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
  • TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more...
  • A bit about us
  • We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
  • TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
  • Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
  • Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
  • By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Qualifications

  • Strong analytical skills with the ability to synthesize complex information, understand, systematize, and communicate technical concepts clearly
  • Excellent interpersonal and communication skills
  • Available to travel as needed

Responsibilities

  • Gather and analyze client requirements for the implementation of our integrated solution
  • Document business and operational needs within the context of implementation and workflow automation
  • Evaluate and map business processes, aligning them with the data used across various pension plan management systems (e.g., payroll system, pension calculations, financial transactions, document management, telephony)
  • Collaborate with solution architects, functional leads, and the development team to create and review new solutions
  • Define testing scope and criteria and work closely with the quality assurance team during execution
  • Contribute to the creation or redesign of reports and communications that support processes and procedures
  • Provide ongoing follow-up with stakeholders regarding implemented changes
  • A degree in administration, computer science, actuarial mathematics, business analysis, or a related field
  • Minimum 5 years of experience in a relevant area, such as pension plan management, workflow management system implementation, or administrative process automation
  • Proficiency in current computer technologies
  • Experience in using Excel and the Microsoft Office suite

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