Business Analyst, Implementation

Role overview

Work arrangement

• 100% work from home, with travel required for essential meetings and availability to travel as needed.

Responsibilities

• Gather and analyze client requirements for integrated solution implementation.
• Document business and operational needs related to implementation and workflow automation.
• Evaluate and map processes, aligning them with data in payroll, pension calculations, financial transactions, document management, and telephony systems.
• Collaborate with solution architects, functional leads, and developers to create and review solutions.
• Define test scope and criteria and coordinate with QA during execution.
• Help create or redesign reports and communications supporting processes and procedures.
• Follow up with stakeholders on implemented changes.

Qualifications

• Degree in administration, computer science, actuarial mathematics, business analysis, or a related field.
• At least five years of relevant experience, such as pension plan management, workflow management system implementation, or administrative process automation.
• Proficiency in current computer technologies and experience using Excel and Microsoft Office.
• Strong analytical skills; ability to synthesize complex information and communicate technical concepts clearly.
• Excellent interpersonal and communication skills; available to travel as needed.
• Pension administration software experience is nice to have; bilingualism is an asset.

Salary

• Posted annual salary range is CAD 70,000–CAD 90,000; total compensation depends on factors including knowledge, skills, performance, and experience.

Benefits and working arrangements

• Benefits may include vacation and well-being days, a well-being expense account, share purchase plan, group RRSP, TFSA, DC pension plan, and mental health support.
• The employer describes flexibility to work in-office, virtually, or in a combination; this job's specific arrangement is stated as 100% work from home.