Business Analyst
Role Overview
Social Security Scotland is seeking a Business Analyst for its Engineering and Cloud Service branch within Digital, Delivery and Change.
The role bridges business and technical stakeholders with cloud engineering teams.
The work supports infrastructure, integration, and digital services for Social Security Scotland.
Key Skills for This Role
Full Job Posting
Role overview
Social Security Scotland is seeking a Business Analyst for its Engineering and Cloud Service branch within Digital, Delivery and Change.
The role bridges business and technical stakeholders with cloud engineering teams.
The work supports infrastructure, integration, and digital services for Social Security Scotland.
Core responsibilities
- Establish, manage, and optimise requirements for AWS cloud infrastructure and integration platform delivery.
- Understand business problems and opportunities through research, analysis, and stakeholder engagement.
- Define requirements, support service design and delivery, and use evidence-based insights for prioritisation.
- Lead small to medium-sized projects and support larger, more complex initiatives.
- Apply analysis across people, processes, data, technology, and organisational needs.
- Elicit, analyse, document, and validate business, user, and technical requirements.
- Identify improvement opportunities through technology and business change.
- Support transformation programmes and ensure solutions meet user and organisational needs.
- Champion user-centred design and contribute to the Business Analysis profession.
Methods and tools
- The role uses Business Analysis standards and processes within an Agile environment.
- Scrum delivery practices, Jira, and Confluence are used to support delivery.
- The branch works with AWS platforms and integration technologies such as Boomi.
Experience and qualifications
- Experience of business and technical analysis in an Agile or digital project environment.
- Experience applying stakeholder management techniques to influence key decisions.
- Ability to work independently, manage relationships, and apply understanding of the business area.
- The role is aligned to the Business Analyst profession within the Government Digital and Data Profession.
- Successful candidates must complete the Baseline Personnel Security Standard before appointment.
Working pattern and location
- The role uses a hybrid working style with time spent in either the Glasgow or Dundee office.
- There is an expectation of at least two days per week in the assigned location.
- The posting also states that interviews or the role location may be in person in Dundee or Glasgow.
Working hours and timeline
- Standard working hours are 35 hours per week, with flexible working options depending on role needs.
- The stated sift week commences 5 October 2026, and the interview week commences 26 October 2026.
- Applications are due before 23:55 on Monday 5 October 2026.
Assessment process
- Applicants must provide a CV and supporting statement of no more than 750 words.
- Assessment includes experience, behaviours, a technical assessment, and potentially a telephone interview.
- The technical assessment includes a written exercise based on a scenario.
About Social Security Scotland
Social Security Scotland is an Executive Agency of the Scottish Government delivering benefits and public services in Scotland.
The organisation promotes inclusive recruitment and offers a supportive working environment and employee benefits.
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