Business Analyst / Functional Lead - D365 SCM
Skills
About This Role
Key Responsibilities
- Lead Fit-to-Standard workshops and process discovery for SCM streams.
- Translate business requirements into scalable D365 solutions with minimal customization.
- Prepare and maintain functional documentation:
• Functional Design Documents (FDD)
- Configuration workbooks
- AS-IS / TO-BE process maps
- Requirement traceability matrices (RTM)
- Align functional solutions across Procurement, Inventory, WMS, Sales, Planning, and Finance integration.
- Coordinate with technical teams for integrations, reporting, and extensions.
Metal/Fabrication/ process /Manufacturing Industry Process Ownership
- Thorough knowledge of Manufacturing processes in Metal/Fabrication/ process /Manufacturing Industry
- Good Knowledge of procure to Pay process
- Good Knowledge of Order to cash process
- Good knowledge of Supply chain processes
- Good knowledge of Warehousing processes (inbound, Outbound, warehouse management, yard management)
- Working knowledge of Scrap management, recycling processes
• Procurement & Sourcing
- Vendor setup, PR/PO workflows, purchase agreements, import procurement, landed cost, invoice matching.
- Inventory Management:
- Item model groups, storage/tracking dimensions, costing methods, batch/serial management, valuation processes.
• Warehouse Management (WMS)
Wave processing, work templates, mobile device menus, cycle counting, inventory adjustments.
• Sales & Distribution
Order-to-cash lifecycle, pricing (per KG/MT), trade agreements, surcharges, and customer compliance (heat certificates, COA).
• Master Planning / MRP
Coverage groups, planning policies, planned order processing, safety stock, and production demand.
• Product Information Management
- Released products, BOMs, categories, variants, and product lifecycle management.
- Production control and Execution
Required Skills & Experience
- Strong functional expertise in Microsoft Dynamics 365 SCM (F&O)
- .
- Must have done at least 2 end to end D365 implementation in Manufacturing industries.
Experience
- in Fabrication /Manufacturing /Pipe/ Metal / Copper / Aluminium industry (steel, aluminium, copper, cable manufacturing) is desirable.
- Experience in UAT/SIT, defect triage, and go-live support.
- Stakeholder management, documentation, and workshop facilitation skills.
Core Competencies
- Ownership, accountability, and leadership
- Analytical thinking and problem-solving
- Workshop facilitation and communication
- Decision-making under pressure
- Team mentoring and cross-functional collaboration
Key Deliverables
- Business process study and Optimization recommendation
- Business requirements conversion into an IT solution/Business systems mapping.
- AS-IS and TO-BE process documentation (Procurement, Inventory, WMS, Planning, Sales).
- End-to-end process documentation.
- Workshops with Business teams to understand business requirements
- Handle change management.
- Business system Fit-Gap analysis report with prioritization.
- BRD / FRD / FDD/User stories documentation.
- Requirement Traceability Matrix (RTM).
- End-to-end business test scenarios.
- UAT completion and business sign-off.
- Reporting requirement documentation (operational + finance).
- Inputs for Power BI dashboards and KPIs.
- Root cause analysis for recurring issues.
- Enhancement backlog and improvement roadmap.
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