Business Analyst-Data Analytics
Key Skills for This Role
Full Job Posting
Responsibilities
- Use analytics to generate insights and partner with Amex Offers Marketing teams to drive higher offer redemption and merchant/ customer satisfaction.
- Drive consultative & strategic analytical projects focused on audience growth, industry & Amex offers based strategies
- Leverage the power of closed loop through Amex network to make intelligent and relevant insights
- Work with partners located across the globe spread across multiple business units
- Critical Factors to Success
- Business Outcomes:
- Translate unstructured requests into analytical strategies and convert the available information into actionable insights
- Ability to manage multiple requests with a quick turn-around
- Envision the bigger problem that the partners are looking at and structure possible what if scenarios
- Provide multiple solutions based on timeline and data availability
- Leadership Outcomes:
- Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
- Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
- Demonstrate learning agility, make decisions quickly and with the highest level of integrity
- Lead with a digital mindset and deliver the world’s best customer experiences every day
Qualifications
- 1-3 years of relevant experience in analytics/data science domain
- Preferred: Experience in the merchant/ consumer business
- Academic Background:
- Bachelor's in Statistics/Mathematics/Economics/ Engineering with relevant experience
- Preferred: Post Graduation in Management /Statistics/Mathematics/ Economics/Engineering
- Functional Skills/Capabilities:
- Analytics & Insights & Targeting
- Technical Skills/Capabilities:
- Python, SQL, Hive, PySpark
- Advanced Statistical Techniques
- Advanced Excel
About Company
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About American Express
Global financial services company offering payment and travel products.
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