Business Analyst

Key Responsibilities

• Requirements Elicitation: Engage directly with end-users, Product Owners, and domain experts to capture functional and non-functional requirements.
• Backlog Management: Author clear user stories, acceptance criteria, and process models, maintaining a well-groomed and prioritized product backlog.
• PI Planning Support: Collaborate during SAFe PI planning to define feature dependencies, enabler stories, and business value metrics.
• Process Optimisation: Map existing legacy workflows and design optimized future-state business processes tailored for digital transformation.
• Core Technical Skills
• Proficiency in agile backlog management tools (Jira, Confluence, Azure DevOps).
• Strong capability in process mapping, data modeling, and requirements traceability documentation.
• Understanding of software development lifecycles and modern digital delivery paradigms.
• Leadership and Personal Strengths
• Exceptional stakeholder management and active listening skills.
• Ability to distill ambiguity and complex operational scenarios into structured, actionable specifications.
• Strong facilitation skills for workshops and alignment sessions.
• Typical Qualifications / Experience
• Professional Experience: 3–5 years’ experience as a Business Analyst or Business SME, with demonstrated experience eliciting requirements, process mapping, and grooming user stories within Agile Scrum / SAFe environments.
• Education & Foundational Benchmark: NVQ Level 3 or equivalent education / higher degree.
• Professional Certifications: Formally certified in Business Analysis (BCS International Diploma in Business Analysis / Foundation, or IIBA ECBA/CCBA); Agile / SAFe credential (e.g. SAFe Product Owner/Product Manager [POPM]) advantageous.
• At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
• Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.