Associate Software Developer

Project Description

Responsibilities

• Provides technical and business support for the Charles River Investment Management System.
• Provide first line technical support for product lines for Technical Support, Field Support, and customers.
• Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries.
• Analysis, maps and adapts product functions and workflows to client needs.
• Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River.
• Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified.
• Demonstrate professional and ethical behavior by ensuring compliance with external legislation, bank standards and internal operating policies and procedures.

Mandatory Skillset

• At least 7 years of working experience in Charles River Functional Support.
• Provides technical and business support for the Charles River Investment Management System.
• Provide first line technical support for product lines for Technical Support, Field Support, and customers.
• Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries.
• Analysis, maps and adapts product functions and workflows to client needs.
• Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River.

Work Model

• DXC's work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Recruitment Fraud Notice

• DXC does not make offers of employment via social media networks and never asks for money or payments from applicants during recruitment.
• DXC never asks job seekers to purchase IT or other equipment on its behalf.