Business Administrator Level 3 Apprenticeship

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

The role

Within your working day, you'll be working towards your Level 3 Apprenticeship with HTP Apprenticeship College whilst:

Welcoming customers to the showroom and being their first point of contact

Learning about our kitchens, bathrooms and interiors, and the products we sell

Talking to customers face to face, on the phone and by email

Helping put together quotes, order details and product information

Getting things ready for design appointments, like samples, brochures and notes

Following projects from first idea to finished room, and keeping customers updated along the way

Helping sort out any issues after fitting, so every project ends well

Keeping the showroom, displays and samples looking their best

Seeing how the showroom is run, from planning projects to working with suppliers and fitters

Finding out what makes a showroom successful, from looking after customers to making a profit

Spending time on the merchant side of the branch and with other teams across Elliotts.