{bc}
Sabbar

BSS Solution Architect

Capgemini
Riyadh, KSA
Full-time
Entry · 0–1 years experience
Onsite
Discovered 6 days ago
servicenow

Full Job Posting

About the Role

Capgemini is seeking a BSS Solution Architect to join our team in Riyadh. This permanent position involves designing BSS platforms that support service lifecycle management, order orchestration, billing integration, eSIM enablement, and digital customer-service integration for enterprise telecom services.

Key Responsibilities

  • Define end-to-end BSS architecture across product catalog, order/customer management, billing, and charging.
  • Design BSS integrations with CRM, core networks, digital channels, ServiceNow CRM/CSM, analytics, logistics, lawful interception, and eSIM ecosystems.
  • Define APIs, data models, and event-driven workflows, applying TM Forum Open APIs, GSMA standards, and telecom best practices.
  • Translate business requirements into scalable solutions, considering system/vendor capabilities, risks, dependencies, regulations, and operational needs.
  • Lead multiple vendors across design, development, integration, testing, deployment, and handover, effectively communicating solutions to business stakeholders and senior management.

Required Qualifications and Experience

  • Strong experience in telecom BSS architecture.
  • Knowledge of service modeling and order-to-activate processes.
  • Hands-on experience with vendor management, integration, and data governance.
  • Demonstrated experience with eSIM platforms and integrations, covering commercial and technical use cases, solution architecture, lifecycle processes, and ecosystem dependencies.
  • Hands-on experience integrating telecom BSS platforms with ServiceNow CRM/CSM, including API-based process and data integration.
  • Practical experience designing and implementing integrations using TM Forum Open APIs, including API selection, mapping, extension, and governance.
  • Work Type and Location
  • This is a permanent position based in Riyadh.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Capgemini