Brand Ambassador - Luxury Retail- Arabic and English Speaker
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Job Title: Brand Ambassador - Luxury Retail- Arabic and English Speaker Job Description: Join Concentrix Team today! Job Description Are you looking for a career change with a forward-thinking global organization?
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****Job Title:****
Brand Ambassador - Luxury Retail- Arabic and English Speaker
****Job Description:****
Join Concentrix Team today!
****Job Description****
Are you looking for a career change with a forward-thinking global organization?
Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers".
We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
We’re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
We create epic career journeys that empower our people towards greater opportunities and brighter futures.
At Concentrix, you belong, you make a difference, and you succeed on your terms.
****Career Growth And Personal Development:****
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time.
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Plus, at Concentrix there’s real career and personal growth potential.
In fact, about 80% of our managers and leaders have been promoted from within!
That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
****What You Will Do In This Role:****
- As a Luxury brand ambassador, you will:
- + Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)
- + Curate unforgettable, personalized experiences for high‑net‑worth clients
- + Maintain broad knowledge of client products and/or services
- + Exceed sales and CRM targets while fostering long‑term client relationships
- + Leverage your deep product knowledge—materials, craftsmanship, heritage—to advise and inspire
- + Maintain utmost discretion and professionalism in every interaction
- + Collaborate seamlessly with the team to uphold brand standards across all touchpoints
- + Support on ecommerce related enquiries for all sites in the region
- + Respond to after-sales related questions(basics only) o
- We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn.
- Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
- ****Concentrix Is a Great Match If You:****
- The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.
- Bachelor's degree or diploma in any related field
- 3–5 years of experience in luxury retail, upscale hospitality, or high-end customer service
- Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets
- University degree - background in the timepiece and jewelry industry, and/or in luxury items would be an added advantage
- Can work rotating and weekend shifts
- Don’t meet every requirement?
- No worries.
- We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
- If you feel you don’t check every box, we encourage you to apply anyway.
- We’ll do our best to match you with the right job, whether it’s this one or another role.
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