Branch Manager – Coffee and Sweets

About This Role

Job Title: Branch Manager – Coffee and Sweets

Location: Riyadh, Saudi Arabia
Company: Blumen Café & Sweets

About Blumen Café

Blumen Café is a well-established specialty café in Riyadh, known for serving premium coffee, exceptional beverages, and high-quality desserts. As we continue to grow and expand, we are looking for a passionate and experienced Branch Manager to lead one of our café locations and ensure operational excellence.

Key Responsibilities

• Manage and oversee the daily operations of the café branch.
• Lead, coach, and motivate the team to deliver outstanding performance and service.
• Handle staff scheduling, onboarding, and performance evaluations.
• Maintain exceptional customer service standards and resolve customer concerns professionally.
• Monitor inventory levels and coordinate with suppliers and vendors.
• Track sales performance, manage expenses, and support profitability targets.
• Ensure strict compliance with health, safety, and hygiene standards.
• Prepare regular operational and sales reports for senior management.
• Develop and implement initiatives to enhance efficiency, customer satisfaction, and revenue growth.

Qualifications & Requirements

• Proven experience as a Branch Manager, Café Manager, Operations Supervisor, or similar role within a coffee shop or café environment.
• Previous experience in coffee shops and related departments (beverages & sweets).
• Strong leadership, organizational, and decision-making abilities.
• Excellent communication skills in both Arabic and English.
• Completed Food Safety Course and familiar with Baladiya rules and regulations.
• Ability to thrive in a fast-paced, customer-focused setting.
• Open to all nationalities.
• Currently based in Riyadh or willing to relocate.

What We Offer

• Competitive salary package.
• Opportunities for professional growth and career advancement.
• Staff discounts and performance-based incentives.
• Supportive and professional work environment.

How to Apply

Interested candidates are invited to send their CV to:
mehmood@empoweringeng.com

Job Type: Full-time

Work Location: In person