Branch Manager – Coffee and Sweets
About This Role
Job Title: Branch Manager – Coffee and Sweets
Location: Riyadh, Saudi Arabia
Company: Blumen Café & Sweets
About Blumen Café
Blumen Café is a well-established specialty café in Riyadh, known for serving premium coffee, exceptional beverages, and high-quality desserts. As we continue to grow and expand, we are looking for a passionate and experienced Branch Manager to lead one of our café locations and ensure operational excellence.
Key Responsibilities
- Manage and oversee the daily operations of the café branch.
- Lead, coach, and motivate the team to deliver outstanding performance and service.
- Handle staff scheduling, onboarding, and performance evaluations.
- Maintain exceptional customer service standards and resolve customer concerns professionally.
- Monitor inventory levels and coordinate with suppliers and vendors.
- Track sales performance, manage expenses, and support profitability targets.
- Ensure strict compliance with health, safety, and hygiene standards.
- Prepare regular operational and sales reports for senior management.
- Develop and implement initiatives to enhance efficiency, customer satisfaction, and revenue growth.
Qualifications & Requirements
- Proven experience as a Branch Manager, Café Manager, Operations Supervisor, or similar role within a coffee shop or café environment.
- Previous experience in coffee shops and related departments (beverages & sweets).
- Strong leadership, organizational, and decision-making abilities.
- Excellent communication skills in both Arabic and English.
- Completed Food Safety Course and familiar with Baladiya rules and regulations.
- Ability to thrive in a fast-paced, customer-focused setting.
- Open to all nationalities.
- Currently based in Riyadh or willing to relocate.
What We Offer
- Competitive salary package.
- Opportunities for professional growth and career advancement.
- Staff discounts and performance-based incentives.
- Supportive and professional work environment.
How to Apply
Interested candidates are invited to send their CV to:
mehmood@empoweringeng.com
Job Type: Full-time
Work Location: In person
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