greenhouse

Billing Operations Manager, Broker Services

OTR Solutions

Roswell, USA

Manager · 7+ years experience

Onsite

Discovered 3 days ago

excelnetsuite

Full Job Posting

Generate and distribute customer invoices across multiple products and billing schedules
Manage recurring billing, customer account setup, and prorated first invoices
Monitor accounts receivable aging and follow up on past-due balances
Apply customer payments and maintain accurate account records
Reconcile bank activity and support month-end close activities
Process vendor payments and maintain financial records for assigned product lines
Track contract-based billing terms and prepare adjustment invoices when necessary
Respond to customer billing inquiries and support vendor setup requests
Maintain billing trackers, reporting, and documentation
Partner with Accounting and business leaders to resolve billing exceptions and disputes
7+ years of experience in billing, accounts receivable, collections, or a related accounting function
Hands-on experience with a SaaS billing platform including customer setup and recurring invoices
Experience supporting contract-based, subscription, or usage-based billing
Strong understanding of cash application and account reconciliation processes
Advanced Excel skills, including lookups and pivot tables
Leadership ability and proven experience prioritizing time and resources
Strong attention to detail and organizational skills
Ability to interpret customer agreements and billing terms
Excellent written and verbal communication skills

7+ years of experience in billing, accounts receivable, collections, or a related accounting function
Hands-on experience with a SaaS billing platform including customer setup and recurring invoices
Experience supporting contract-based, subscription, or usage-based billing
Strong understanding of cash application and account reconciliation processes
Advanced Excel skills, including lookups and pivot tables
Leadership ability and proven experience prioritizing time and resources
Strong attention to detail and organizational skills
Ability to interpret customer agreements and billing terms
Excellent written and verbal communication skills

Experience with NetSuite or other ERP systems
Experience with SaaS or subscription billing
Degree in Accounting, Finance, Business, or a related field
Perks and Benefits:
OTR provides a competitive, comprehensive compensation package for our full-time employees:
Eligibility for individual and company bonus programs
Medical, Dental, Vision, Life/AD&D Insurance, and Short-Term Disability
Pet Insurance, Paid Family Leave, and Employee Assistance Program
Fully Paid Maternity Leave
401(k) with Company Match
Generous PTO, Sick/Mental Health Days, Flex Holidays, and Company Holidays
Travel Stipend to support Work-Life Balance
Leadership Development and Training Opportunities
Continuous Learning and Professional Development
Weekly Catered Lunches and Casual Dress Code
Company-Paid Fitness Membership
Volunteer Opportunities with Company-Partnered Charities
Internal Inclusion programs
OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.
OTR Solutions is an Equal Opportunity Employer.

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