Bartender

Overview

Beverage Preparation & Service

• Prepare and serve mocktails, fresh juices, smoothies, specialty coffees, teas, and beverages according to company standards and recipes.
• Ensure consistency in beverage quality, taste, and presentation.
• Create visually appealing beverage garnishes and presentations.
• Recommend beverages and upsell signature drinks and specials to guests.
• Maintain complete knowledge of beverage menus, ingredients, and preparation methods.

Guest Experience

• Deliver friendly, professional, and attentive service to all guests.
• Engage positively with customers and respond to their preferences and requests.
• Handle guest concerns or complaints professionally and escalate when necessary.
• Ensure timely service and maintain a welcoming atmosphere at the beverage counter/bar area.

Bar Operations

• Maintain cleanliness, organization, and hygiene of the beverage station at all times.
• Ensure all bar equipment, blenders, coffee machines, and tools are properly maintained and cleaned.
• Monitor stock levels of fruits, syrups, garnishes, and beverage supplies.
• Assist in inventory management, stock rotation, and minimizing wastage.

Hygiene & Safety

• Follow food safety, hygiene, and sanitation standards at all times.
• Ensure compliance with company health and safety procedures.
• Maintain clean uniforms and professional grooming standards.

Team Collaboration

• Coordinate effectively with kitchen and service teams for smooth restaurant operations.
• Support colleagues during busy operational hours.
• Participate in team trainings, meetings, and product knowledge sessions.

Performance Expectations

• Deliver excellent guest satisfaction and service quality.
• Maintain high beverage preparation and presentation standards.
• Demonstrate professionalism, punctuality, and teamwork.
• Support sales growth through effective upselling and guest engagement.

Qualifications & Experience

• Previous experience as a Bartender, Juice Maker, Barista, or Beverage Specialist in a restaurant, café, or hospitality environment preferred.
• Knowledge of mocktail preparation, fresh beverages, and coffee-making techniques.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work shifts, weekends, and public holidays.

Skills & Competencies

• Beverage preparation and presentation skills
• Customer service orientation
• Creativity and attention to detail
• Communication and teamwork
• Time management and multitasking ability
• Positive attitude and professional appearance

Physical Requirements

• Ability to stand for extended periods during shifts.
• Ability to handle beverage equipment and supplies safely.
• Good physical stamina and coordination.

Reporting Relationship

• Reports directly to the Restaurant Manager / Bar Supervisor.
• Works closely with service staff, kitchen team, and operations management.