Barista at InterContinental Dubai Marina Hotel & Residences
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About the Role
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
Key Skills for This Role
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Overview
- As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
- Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
- Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
- Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.
- If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join **InterContinental Dubai Marina Hotel & Residences** as **Barista.**
- **InterContinental Dubai Marina** is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars.
- With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.
- A little taste of your day-to-day:
- Your role will include but not be limited to:
- Prepare and serve a wide range of coffee, espresso-based beverages, teas, and specialty drinks, ensuring exceptional quality and presentation.
- Deliver exceptional service by building genuine guest relationships, anticipating preferences, and creating memorable experiences that encourage repeat visits.
- Actively promote and upsell signature beverages, seasonal offerings, pastries, and other menu items to maximize guest satisfaction and achieve revenue targets.
- Demonstrate in-depth knowledge of all beverage and food offerings, confidently recommending products tailored to each guest's tastes and preferences.
- Ensure consistency in beverage quality, taste, presentation, and service excellence, reflecting the luxury standards of the hotel.
- Operate and maintain coffee machines, grinders, and barista equipment, ensuring optimal performance and minimizing service interruptions.
- Monitor inventory levels of coffee beans, milk, syrups, and other supplies, proactively communicating replenishment requirements to ensure uninterrupted service.
- Assist with receiving, storing, and rotating stock inventory, and food safety standards.
- Comply with all food safety, HACCP, hygiene, and health & safety regulations while consistently maintaining the highest standards of cleanliness and sanitation.
- Build guest loyalty by recognizing returning guests, remembering preferences where appropriate, and promoting hotel dining experiences, loyalty programs, and special promotions to drive repeat business.
- Collaborate closely with the Food & Beverage team to identify opportunities for increased sales, guest engagement, and continuous improvement in service delivery.
- Why you will love this job:
- Work in a dynamic, high-energy environment where no two days are the same.
- Learn new skills, receive mentorship, and have opportunities for career growth.
- Be part of a supportive team that values collaboration and fun.
- Enjoy benefits like staff discounts, and a creative, inspiring workplace.
- Ideally, you'll have some or all the following qualifications and experience we're looking for:
- At least 2-4 years of relevant experience in a similar role, ideally within a high-end environment.
- Exceptional communication skills in English, both verbal and written, to connect with guests and team members.
- A natural, outgoing personality with a passion for delivering excellence in service.
- Ability to work well within a team, supporting colleagues and adapting to a variety of tasks with a positive attitude.
- What you can expect from us:
- We provide our team members with everything they need to succeed.
- From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.
- Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
- IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance.
- We always welcome different backgrounds, experiences, and perspectives.
- IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment.
- We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
- So, join us and become part of our ever-growing global family.
- Apply today and embark on your next exciting career journey with us!
- Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
- We'll never know unless you hit the 'Apply' button.
- Start your journey with us today.
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