Barista at InterContinental Dubai Marina Hotel & Residences

Overview

Intercontinental Dubai Marina Hotel & Residences

Intercontinental Dubai Marina

• is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars.
• With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.
• A little taste of your day-to-day:
• Your role will include but not be limited to:
• Prepare and serve a wide range of coffee, espresso-based beverages, teas, and specialty drinks, ensuring exceptional quality and presentation.
• Deliver exceptional service by building genuine guest relationships, anticipating preferences, and creating memorable experiences that encourage repeat visits.
• Actively promote and upsell signature beverages, seasonal offerings, pastries, and other menu items to maximize guest satisfaction and achieve revenue targets.
• Demonstrate in-depth knowledge of all beverage and food offerings, confidently recommending products tailored to each guest's tastes and preferences.
• Ensure consistency in beverage quality, taste, presentation, and service excellence, reflecting the luxury standards of the hotel.
• Operate and maintain coffee machines, grinders, and barista equipment, ensuring optimal performance and minimizing service interruptions.
• Monitor inventory levels of coffee beans, milk, syrups, and other supplies, proactively communicating replenishment requirements to ensure uninterrupted service.
• Assist with receiving, storing, and rotating stock inventory, and food safety standards.
• Comply with all food safety, HACCP, hygiene, and health & safety regulations while consistently maintaining the highest standards of cleanliness and sanitation.
• Build guest loyalty by recognizing returning guests, remembering preferences where appropriate, and promoting hotel dining experiences, loyalty programs, and special promotions to drive repeat business.
• Collaborate closely with the Food & Beverage team to identify opportunities for increased sales, guest engagement, and continuous improvement in service delivery.
• Why you will love this job:
• Work in a dynamic, high-energy environment where no two days are the same.
• Learn new skills, receive mentorship, and have opportunities for career growth.
• Be part of a supportive team that values collaboration and fun.
• Enjoy benefits like staff discounts, and a creative, inspiring workplace.
• Ideally, you'll have some or all the following qualifications and experience we're looking for:
• At least 2-4 years of relevant experience in a similar role, ideally within a high-end environment.
• Exceptional communication skills in English, both verbal and written, to connect with guests and team members.
• A natural, outgoing personality with a passion for delivering excellence in service.
• Ability to work well within a team, supporting colleagues and adapting to a variety of tasks with a positive attitude.
• What you can expect from us:
• We provide our team members with everything they need to succeed.
• From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.
• Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
• IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance.
• We always welcome different backgrounds, experiences, and perspectives.
• IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment.
• We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
• So, join us and become part of our ever-growing global family.
• Apply today and embark on your next exciting career journey with us!
• Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
• We'll never know unless you hit the 'Apply' button.
• Start your journey with us today.