Banquet Supervisor
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Key skills for this role
About the Role
Elevate your career as a Banquet Supervisor, where your leadership and organizational skills will create unforgettable experiences for guests. This role demands confidence and the ability to manage a team effectively, ensuring every event runs seamlessly from setup to service.
Key Skills for This Role
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Job Description
- We create memorable experiences for our guests, and we are looking for a Banquet Supervisor who is passionate about delivering excellent service.
- You should be organized, confident, and able to lead a team in a professional manner.
- In this role, you will help ensure that all events and banquets run smoothly — from setup to service — while making sure guests feel welcome and well taken care of.
- A Glimpse into Your Role as a Banquet Supervisor, you will:
- Supervise and support the banquet team during events
- Make sure all event setups are completed correctly and on time
- Coordinate with the kitchen and other departments to ensure smooth service
- Brief the team before each event so everyone understands their duties
- Monitor service during events and quickly handle any guest requests or issues
- Ensure high service standards are maintained at all times
- Assist with upselling premium food and beverage options when appropriate
- Oversee event closing procedures and ensure everything is properly cleared and organized
What We’re Looking For
- Degree in Hospitality Management or a related field, or equivalent hotel experience
- Minimum 2 years of experience in banquet, events, or food & beverage operations within a hotel environment
- Proven experience in managing and executing ladies' events, weddings, engagement parties, and luxury social functions
- Experience handling Outside Catering (ODC) operations and large-scale events is highly desirable
- Strong understanding of banquet operations, service standards, event coordination, and ODC logistics
- Exceptional leadership, guest service, and team management skills
- Highly organized with excellent attention to detail and the ability to thrive in a fast-paced environment
- Strong communication skills in English; additional languages are an advantage
- Supervisory experience is preferred
- What you can expect from us:
- We give our people everything they need to succeed.
- From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
- Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
- IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
- We promote a culture of trust, support, and acceptance.
- Always welcoming different backgrounds, experiences, and perspectives.
- IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
- We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
- So, join us and you’ll become part of our ever-growing global family.
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