Banquet Manager

About Rosewood Hotel Georgia

Role overview

Key responsibilities

• Maintain departmental policies and service standards; manage labour processes, payroll paperwork, requisitions, and department records.
• Organize assigned functions, review event requirements with culinary and stewarding teams, and coordinate menus, equipment, deliveries, and special arrangements.
• Inspect function spaces, setups, bars, buffets, supplies, cleanliness, and equipment; resolve deficiencies before guest arrival.
• Assign staff stations and side work, conduct pre-meal briefings, coordinate breaks, monitor performance, and address attendance or conduct issues.
• Meet group planners, greet guests, direct service, communicate additional meal requests to the kitchen, and handle complaints.
• Prepare group charges and cheques, follow cashiering procedures, direct breakdown and closing, and return food and supplies to designated storage.
• Maintain safety, security, and cleanliness; coordinate maintenance repairs, document event information, and complete closing paperwork.
• Hire, train, evaluate, and counsel staff in accordance with hotel policy; foster cooperation and review handoffs with managers or incoming supervisors.

Requirements and qualifications

• At least three years in a similar role; luxury hotel experience is preferred.
• Hospitality Management diploma or degree is preferred; demonstrated results in high-volume banquet operations at four- or five-star hotels are sought.
• Must speak, read, and write English; additional languages are an asset.
• Serving It Right and Food Safe certifications are listed for the role.
• Must be legally eligible to work in Canada; the hotel cannot assist with work authorization.
• Physical ability to transport equipment and wares and perform sustained movement is required.

Skills and systems

• Knowledge of Windows, Excel, Delphi, and Microsoft Office is preferred.
• Role requires staff direction, delegation, organization, problem-solving, guest service, training, and cost management.

Compensation

• The stated salary range is $75,000 to $80,000; no pay cadence is specified.