Backup & CRS

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Backup Management

• Design, implement, and maintain enterprise-level backup solutions.
• Administer and support backup tools such as **Veeam, NetBackup, Commvault, or similar**.
• Monitor daily backup jobs and ensure successful completion.
• Troubleshoot failed backups and perform root cause analysis.
• Perform periodic backup validation and recovery testing.

CRS (Cloud Recovery Services) / Disaster Recovery

• Implement and manage disaster recovery solutions (DRaaS, cloud replication, failover/failback).
• Configure and maintain DR environments on cloud platforms such as **Azure, AWS, or GCP**.
• Develop and maintain DR plans, runbooks, and procedures.
• Execute DR drills and ensure compliance with RTO (Recovery Time Objective) and RPO (Recovery Point Objective).
• Support business continuity planning initiatives.

System Administration & Monitoring

• Maintain backup infrastructure including storage systems, repositories, and agents.
• Ensure optimal utilization of storage resources and manage capacity planning.
• Monitor system performance and generate reports on backup/DR health.
• Apply patches, upgrades, and security updates.

Security & Compliance

• Implement backup encryption, access control, and security best practices.
• Ensure compliance with organizational policies and regulatory requirements.
• Maintain audit logs and reports related to data protection.

Collaboration & Support

• Work closely with infrastructure, network, and application teams.
• Provide L2/L3 support for backup and DR-related incidents.
• Participate in change management and release processes.
• Document configurations, procedures, and troubleshooting steps.

Technical Skills

• Strong experience with backup tools (e.g., **Veeam, Commvault, Veritas NetBackup**).
• Hands-on experience with **cloud recovery solutions (Azure Site Recovery, AWS Backup, etc.)**.
• Knowledge of virtualization platforms (**VMware, Hyper-V**).
• Experience with **Windows & Linux server administration**.
• Understanding of storage technologies (**SAN, NAS, object storage**).
• Familiarity with scripting (PowerShell, Bash) is a plus.

Conceptual Knowledge

• Solid understanding of **RPO, RTO, DR strategies, data lifecycle management**.
• Knowledge of **data protection, encryption, and security practices**.

Soft Skills

• Strong analytical and troubleshooting skills.
• Good communication and documentation abilities.
• Ability to work under pressure and meet deadlines.

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• **3–7 years** of experience in backup, storage, or disaster recovery roles.
• Experience in enterprise IT environments is preferred.

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• Bachelor’s degree in **Computer Science, IT, or related field**.
• Preferred certifications:

+ Azure/AWS Cloud Certifications

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• Backup success rate and job completion.
• Recovery success and DR drill performance.
• Compliance with RPO/RTO targets.
• Incident resolution time.
• System uptime and availability.

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• Experience with automation and DevOps tools.
• Knowledge of cybersecurity frameworks.
• Exposure to hybrid cloud environments.