AV Technician cum IT Technician
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Key skills for this role
About the Role
Responsible for installing, configuring, and maintaining AV equipment, providing technical support, and documenting activities; requires strong troubleshooting skills and techni.
Key Skills for This Role
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Overview
- Installation and Configuration:
- Install, configure, and test AV equipment such as Samsung Smart TVs, Promethean and HIKVISION Interactive Boards, LED screens, audio systems, and conferencing systems (Clickshare, Zoom).
- Set up and configure meeting room management systems.
- Implement cable management and racking solutions for audio and amp systems.
- Maintenance and Troubleshooting:
- Perform routine inspections, maintenance, and cleaning of AV equipment.
- Diagnose and troubleshoot technical issues with AV systems promptly.
- Replace faulty components and parts as required.
- Ensure optimal performance and reliability of all AV equipment.
- Software Support:
- Provide technical support for AV software applications, including Meetio App, Zoom, and meeting room management system software.
- Manage and support software licenses.
- On-Site Support:
- Offer on-site technical support to end-users within the organization.
- Provide timely assistance and resolution to AV-related issues.
- Coordinate with the backup support team as needed.
- Documentation:
- Maintain accurate and up-to-date records of equipment, maintenance, and troubleshooting activities.
- Prepare technical reports and documentation as required.
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