Automotive Service Advisor
Skills
About This Role
Automotive Service Adviser
- ***Requirements :***
- Greeting customers and scheduling service appointments
- Dealing with customers and answering Customers calls
- Cataloging customers concerns and comments
- Writing service orders and descriptions of problems and repairs
- Prepare Estimates and explain and convince customers on prices
- Translating customers’ repair problems into standard repair terminology
- Explaining repairs to customers
- Estimating the cost and time needed for repairs
- Handling customer complaints
- Acquire customer satisfaction through google review survey
- Arrange mobile numbers of American, European cars owners from different sources online (Dubizzle, Gulf news etc)
- Following up with existing customers and increase the conversion rates
- Quality Assurance in each and every auto repair task
- Achieving monthly sales targets
- Bring customers from your personal social network
- Create more ideas to promote and bring new customers for additional business
Required qualifications
- Min 5 Year experience as Service Adviser in the Automotive industry
- Nationalities preferred - Any
- Good communication skills
- Attractive packages
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
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