Associate Tech Ops Engineer

Roles and Responsibilities

• Provide ongoing support for the existing ETL processes, procedures, as well as the ability to make small code changes as required.
• Develop an effective working relationship with Data Engineers, Quality Analyst, Database Administrators, and others in ensuring the data processing is meeting the defined SLA in production.
• Demonstrate the ability to understand job schedules and inter dependencies
• Strong work experience with SQL, Snowflake, DBT, Azure.
• Root Cause Analysis for ETL job failures and resolution.
• Any programming background with Python, java, or other programming languages.
• Should be able Participate in ETL Operations 24x7 support on-call rotational shifts
• Able to escalate the issues to next level of support team members in case not able to understand/ resolve it.
• Able to take ownership of the activities during shift
• Able to clearly communicate the support issues to Data Engineering teams in US or India
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Must Have

• Good knowledge of relational database management systems and principles.
• Experience with Snowflake, Azure, Servicenow and MS office products.
• Intermediate knowledge in SQL.
• Demonstrate ability to learn new technologies while on the job.
• Be self-reliant and self-driven.
• Have strong analytical and problem-solving skills.
• Ability to pay meticulous attention to details.
• Ability to meet goals and deadlines.
• Ability to quickly diagnose issues and come up with solutions and/or workarounds.
• Ability to work independently and collaboratively and maintain a positive attitude.
• Strong verbal and written communication skills.
• Exercise self-control under trying or tough circumstances, situations, or under any kind of pressure.
• Provide After-hours and weekend support based on business need.

Good to Have

Minimum Qualifications

• Undergraduate degree in Bachelor of Engineering

Preferred Qualification

• Bachelor's degree in an IT related field (16 years of formal education related to engineering) or relevant work experience.
• 1 to 3 years of experience with ETL/ELT tools – DBT, Informatica etc
• All p ersonal data collected will be used for recruitment purposes only. All unsuccessful applications will be deleted within 24 months.