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Associate Process Specialist - Finance Ops
DigiKey
Karnataka, IND
Full-time
Mid
Hybrid
Discovered 2 days ago
sap
Key Skills for This Role
sap
Full Job Posting
Skills
- Working knowledge of Accounts Receivable processes, including invoices, payments, customer account queries, collections follow-up, reconciliations and resolve invoice or payment-related discrepancies with accuracy. Familiarity with ERP/accounting systems such as Oracle, SAP or similar platforms is preferred. Ability to follow SOPs, knowledge articles, process manuals and compliance requirements consistently Strong verbal and written communication skills to support customers and internal partners across voice, chat and email channels. Ability to handle live customer interactions, including understanding queries, clear response delivery, call control and appropriate escalation. Strong problem-solving skills to investigate queries and support timely resolution. Ability to prioritise work across multiple channels in a fast-paced operations environment.
- All personal data collected will be used for recruitment purposes only. All unsuccessful applications will be deleted within 24 months.
Qualifications
- All personal data collected will be used for recruitment purposes only. All unsuccessful applications will be deleted within 24 months.
Preferred Qualifications
- Working knowledge of Accounts Receivable processes, including invoices, payments, customer account queries, collections follow-up, reconciliations and resolve invoice or payment-related discrepancies with accuracy. Familiarity with ERP/accounting systems such as Oracle, SAP or similar platforms is preferred. Ability to follow SOPs, knowledge articles, process manuals and compliance requirements consistently Strong verbal and written communication skills to support customers and internal partners across voice, chat and email channels. Ability to handle live customer interactions, including understanding queries, clear response delivery, call control and appropriate escalation. Strong problem-solving skills to investigate queries and support timely resolution. Ability to prioritise work across multiple channels in a fast-paced operations environment.
About DigiKey
Wholesale & Distribution4700 employeesFounded 1972
Private U.S. distributor of electronic components and automation products serving engineers, designers, and manufacturers worldwide.
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