Associate Quality Assurance

Overview

• The Quality Associate is responsible for monitoring and ensuring the quality, freshness, safety, and compliance of fresh products including fruits, vegetables, and meat across stores, warehouses, and suppliers.
• The role involves conducting inspections, identifying quality deviations, supporting corrective actions, and ensuring compliance with food safety standards and company specifications.
• What s On Your Plate?
• Conduct routine quality inspections for fruits, vegetables, and meat products at stores, distribution centers, and supplier locations.
• Verify product compliance with company specifications, food safety requirements, and applicable regulatory standards.
• Evaluate freshness, appearance, color, texture, ripeness, packaging condition, temperature, and shelf life.
• Perform sampling and inspection activities using standard quality procedures and checklists.
• Monitor product handling, storage conditions, hygiene practices, and cold chain compliance.
• Identify defects, non-conformities, damages, contamination risks, or quality deviations and report findings accordingly.
• Coordinate with operations, suppliers, and store teams to implement corrective and preventive actions.
• Support product rejection and escalation processes when quality standards are not met.
• Maintain inspection records, reports, and quality documentation accurately.
• Assist in supplier performance evaluations and quality improvement initiatives.
• Ensure compliance with HACCP, food safety standards, and internal quality protocols.
• Support investigations related to customer complaints and quality incidents.
• Build and maintain effective relationships with store employees, suppliers, and management teams.