Associate Manager - Scrum / Agile Coach

Role overview

Experience

• 8+ years of overall experience, including 5+ years in Scrum Master or Agile Coaching roles.
• Practical experience coaching multiple Scrum teams, resolving organizational impediments, improving delivery predictability, and establishing measurable Agile metrics.

Scrum and team coaching

• Coach teams on Agile principles, Scrum values, roles, events, and artifacts; help teams become self-organizing, cross-functional, and high-performing.
• Facilitate sprint planning, daily scrums, sprint reviews, retrospectives, and backlog refinement.
• Mentor Scrum Masters and build their capabilities through coaching, workshops, and knowledge sharing.

Product ownership and delivery

• Coach Product Owners on backlog management, story quality, acceptance criteria, refinement, and value-based prioritization.
• Improve planning, estimation, sprint commitment reliability, velocity stability, cycle time, lead time, throughput, defect trends, and release predictability.
• Identify delivery risks, dependencies, systemic delays, and cross-team impediments; coordinate teams and facilitate Scrum-of-Scrums where needed.

Metrics and transformation

• Establish meaningful Agile metrics and dashboards, analyze trends, and use data to support evidence-based improvement.
• Support organizational transformation, remove systemic barriers, promote servant leadership, and establish Agile standards, playbooks, and governance.
• Facilitate retrospectives, track improvement initiatives, and share Agile practices across teams.

Engineering excellence

• Work with engineering and technical leaders to promote Definition of Done, Definition of Ready, automated testing, CI/CD, code quality, and technical-debt practices.