Associate Manager, Contract Management Services

Role overview

Supplier and contract management

• Conduct strategic business reviews, design templates, facilitate meetings, publish minutes, and follow up on actions.
• Design and implement supplier scorecards, coordinate scoring, analyze trends, provide feedback, and track supplier progress using dashboards.
• Check contract health and compliance, address data gaps, report exceptions, and develop methods and playbooks to improve contract effectiveness.
• Manage renewal pipelines with category management and relationship owners, highlight exceptions, and follow up on remediation.

Commercial and supplier lifecycle

• Define savings scope, track commercial contributions and spend leakage, and identify strategic sourcing opportunities.
• Segment suppliers, analyze segment transitions, and track onboarding into the vendor management framework.
• Create supplier tear sheets and an accessible repository; publish turnaround-time guidance.
• Create and maintain supplier performance management records, assess compliance, and own related issues and support.
• Map strategic and important suppliers to preferred channels and category strategies, and report disruptions.

Tools, sustainability, and team practices

• Maintain the vendor management database and SharePoint; review AI use cases and supplier management tools.
• Check supplier sustainability and diversity and inclusion status and support the sustainability team.
• Comply with bank policies and standards, maintain documents, share knowledge, and identify process improvements.
• Identify risks and issues proactively and propose and drive mitigation plans.

Workplace and employment

• The description states office working and permanent employment.

Requirements

• The role is responsible for supplier relationship and performance management, contract efficacy, supplier segmentation, cost optimization, sustainability tracking, vendor intelligence, and vendor management activities.
• Comply with bank policies, procedures, standards, and governance requirements.
• Identify and report risks or issues proactively and propose and drive mitigation plans.
• Maintain relevant documents and contribute to team knowledge sharing and improvement initiatives.