Associate Manager, Clinical Claims

Review advertising, website content, product pages, packaging, social media, and sales materials to ensure clinical and performance claims are accurate, substantiated, and compliant

Evaluate supporting evidence (clinical studies, published literature, consumer research) and determine whether it is strong enough to support each claim

Partner with Marketing, Legal, Regulatory, Clinical, and Product to give clear guidance on claim wording, risk level, and any additional substantiation needed

Enable bold, defensible marketing by offering workable alternatives and solutions

Own and build the claims library and evidence database so approved claims and their supporting data are documented and defensible

Establish and refine claims review processes, templates, and approval workflows that scale with the business

Success in your first 90 days: learn the portfolio and current review process, audit high-visibility and high-risk claims in market, build relationships with key stakeholders, and propose a prioritized roadmap for process improvements and claims library buildout

3 - 5 years of experience in claims substantiation, medical-legal-regulatory (MLR) review, advertising and promotion regulatory affairs, clinical research, or a related field

Strong ability to critically appraise clinical data, including study design, sample size, endpoints, and statistical vs. clinical significance

Working knowledge of FDA and FTC advertising and labeling standards, including the distinction between structure/function and disease claims

Proven experience partnering with Marketing and Legal in a review or approval process

Excellent written and verbal communication, with the ability to translate technical findings into clear, practical guidance for non-scientific audiences

Bachelor’s degree in a scientific or health-related field (advanced degree a plus)

Bonus points for consulting experience (regulatory, advertising compliance, or life sciences advisory), experience with NAD challenges or regulatory inquiries, or experience building a claims review function from the ground up

Full medical, dental, and vision insurance + OneMedical membership

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTO

Wellbeing + Learning & Growth reimbursements

Paid parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $109,200 to $136,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

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