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Associate IT Engineer

Extreme Reach
California, USA
Full-time
Junior · 2–4 years experience
Onsite
Discovered 3 days ago
powershell

Full Job Posting

Requirements

  • Essential Knowledge & Experience
  • Approximately 2–4 years of professional experience in IT support, desktop support, or help desk roles.
  • Strong troubleshooting skills across Windows 11 and current versions of macOS.
  • Hands-on experience supporting Microsoft 365 applications and services.
  • Working knowledge of Active Directory and/or Microsoft Entra ID (user management, groups, permissions, SSO).
  • Familiarity with endpoint management tools (e.g., Microsoft Intune, Endpoint Central) and software patching.
  • General understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, VPN) and IT security best practices.
  • Experience using an IT service management system for ticketing and issue tracking.
  • Willingness to provide occasional support outside standard business hours for maintenance, critical incidents, or project needs.
  • Preferred / Developmental Skills
  • Experience administering Microsoft Intune, Entra ID, or Microsoft 365 services.
  • Exposure to Windows Server administration, PowerShell, or scripting and automation tools.
  • Familiarity with meeting room AV equipment (Logitech, Poly).
  • Personal Skills & Work Attributes
  • Strong verbal and written communication skills with the ability to assist both technical and non-technical staff.
  • Excellent problem-solving skills with a strong customer service orientation and issue ownership.
  • Strong organizational skills to manage multiple priorities effectively in a fast-paced environment.
  • Self-motivated, collaborative, and eager to expand skills in systems, cloud, and networking technologies.
  • Pursuant to California's Pay Transparency Laws, the pay range for this position is $50,000-60,000; base pay offered may vary depending on job-related knowledge, skills, and experience.

Preferred Qualifications

  • Preferred / Developmental Skills

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