Associate - E-Commerce (Jeddah)
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Key skills for this role
About the Role
Chalhoub Group is seeking an Ecommerce Operations Associate to manage fulfillment of ecommerce orders from retail stores. The role requires achieving sales targets, supporting returns processing, and ensuring compliance with omnichannel processes.
Key Skills for This Role
Responsibilities
- Fulfill ecommerce orders on the offline channel (retail stores) with urgency and efficiency
- Achieve e commerce sales target
- Support frontline team in returns processing
- Ensure knowledge transfer to other team members and sharing awareness of hybrid approach in retail
- Report instantly about identified technical errors with IT Service Desk
- Report instantly about identified shortages in stock
- Ensure compliance with Omnichannel system processes and operating policies and procedures
Requirements
- Achieve e commerce sales target
- Support frontline team in returns processing
- Ensure knowledge transfer to other team members and sharing awareness of hybrid approach in retail
- Report instantly about identified technical errors with IT Service Desk
- Report instantly about identified shortages in stock
- Ensure compliance with Omnichannel system processes and operating policies and procedures
Full Job Posting
Overview
- Chalhoub Group is a partner and creator of luxury experiences in the Middle East.
- Our Ecommerce Operations Associate is responsible for the fulfillment of ecommerce orders on the offline channel (retail stores) with the greatest sense of urgency and efficiency.
What You'll Be Doing
- Achieve e commerce sales target.
- Support frontline team in returns processing.
- Ensure knowledge transfer to other team members and sharing awareness of hybrid approach in retail.
- Report instantly about identified technical errors with IT Service Desk.
- Report instantly about identified shortages in stock.
- Ensure compliance with Omnichannel system processes and operating policies and procedures.
What We Can Offer You
- We will help shape your journey through enriching experiences, learning and development opportunities.
- We offer a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
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