Associate Director, Priority Banking - UAE National Preferred

Role overview

Responsibilities

• Create strategic plans for revenue generation and business development while driving the digital agenda.
• Meet targets for customers, volumes, revenue, product mix, activity, liabilities, and transactions.
• Induct new-to-bank customers referred by branches and direct sales; plan referral-based calls to acquire large prospects.
• Maintain sales MIS covering calls, prospects, attrition, and business delivered.
• Meet customer expectations, reduce complaints, and support satisfaction and retention through professional service.
• Lead by example, set team expectations, foster culture and values, and work with risk and control partners.
• Maintain KYC/AML updates and error-free documentation; detect suspicious transactions, money laundering, and forgeries.
• Comply with anti-bribery, anti-money-laundering, and financial-crime controls.
• Obtain the mandatory SCA license and complete CPD requirements on time after licensing.

Ideal candidate

• Experienced sales and relationship manager with a background in banking and investment products.
• Strong communication, negotiation, networking, interpersonal, and leadership skills.
• Understanding of the UAE business environment; direct relationships with the local HNI community are preferred.
• Ability to adapt to a multicultural environment.
• In-depth knowledge of capital markets and financial planning.
• SCA certification is specified as a candidate qualification, and the SCA license is mandatory for the role.

Benefits

• The posting describes competitive salary and wellbeing benefits but gives no salary amount or pay cadence.
• Benefits include retirement savings funding, medical and life insurance, leave, flexible-working options, wellbeing support, and learning opportunities.

Work arrangements

• Flexible working options are available based around home and office locations, with flexible working patterns.