Associate Analyst, Analytics & Metrics
Role Overview
We are seeking a Data Analyst to transform complex payments, transaction, customer, and operational data into accurate reporting and actionable business insights.
The role combines hands-on data management, data quality, SQL and Python analysis, dashboard development, reporting automation, and stakeholder collaboration.
The successful candidate will work with business and technology teams to improve performance, identify trends and growth opportunities, and support reliable, data-driven decisions.
Key Skills for This Role
Full Job Posting
Preferred Qualifications
- Experience in payments, banking, fintech, financial services, or another transaction-intensive environment.
- Familiarity with payment and transaction metrics, customer segmentation, fraud or anomaly analytics, and operational performance reporting.
- Exposure to Databricks, Spark, PySpark, cloud data platforms, Delta tables, or distributed data-processing concepts.
- Exposure to machine-learning modelling, including data preparation, feature engineering, model evaluation, and interpretation of results.
- Experience with APIs, Git or version control, reporting automation, A/B testing, or predictive analytics.
- Relevant certifications in analytics, business intelligence, cloud platforms, Python, SQL, or Databricks are advantageous.
- Flexibility to support India night shifts, a 24x7 operating model, or alignment with the US holiday calendar where required by the team.
- Success in This Role
- Deliver accurate, complete, and timely analyses, reports, and datasets with clear quality checks.
- Create dashboards and visualizations that are easy to understand, relevant to end users, and aligned with agreed business metrics.
- Reduce manual reporting and data-preparation effort through practical, maintainable automation.
- Identify meaningful trends, discrepancies, risks, and opportunities and convert them into actionable recommendations.
- Build stakeholder confidence through reliable delivery, transparent communication, sound documentation, and responsible handling of data.
- Corporate Security Responsibility
- All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
About Mastercard
Global payment processing and financial technology service provider.
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