Manager Network Partnerships

Role overview

Network growth and partner management

• Develop regional commercialization strategies for key remittance corridors; identify, negotiate with, and onboard receiving service providers, banks, fintechs, wallet providers, and payment institutions.
• Expand payout coverage, build an opportunity pipeline, and activate capabilities to increase transaction volumes and revenue.
• Manage partner relationships, conduct regular business reviews, resolve operational challenges, and negotiate commercial agreements, pricing, and service-level commitments.
• Collaborate with partners to improve service quality, transaction success rates, and customer experience.

Payout enablement and optimization

• Work with banks, issuers, and payment partners to activate Send to Card services (TC28) and other push-to-card capabilities, and expand card-based payouts across target markets.
• Improve operational efficiency, transaction success rates, payout speed, service quality, and partner economics; reduce cancellations, rejections, and customer complaints.
• Coordinate with Operations, Product, Compliance, and Technology teams to improve network capabilities and scalability.

Market development and collaboration

• Identify high-growth remittance corridors, monitor competition, regulation, and industry trends, and develop go-to-market strategies and business cases for launches and network expansion.
• Support regional sales and business development teams in securing strategic opportunities.
• Collaborate with Product on network requirements; work with Compliance and Risk on partner standards and Finance and Treasury on settlement models, liquidity, and partner economics.
• Provide leadership with market insights, growth opportunities, and strategic recommendations.

Required experience and knowledge

• Bachelor's degree in Business, Finance, Economics, Banking, or a related field.
• Experience in payments, banking, fintech, remittances, card networks, or financial services; commercial relationship management with banks, payment institutions, money transfer operators, fintechs, or receiving service providers.
• Demonstrated success in partner acquisition, negotiations, and network expansion; strong understanding of cross-border payment ecosystems and remittance value chains.
• Strong knowledge of bank account deposits, mobile wallet payouts, and push-to-card; understanding of correspondent banking models and international payment rails.
• Familiarity with settlement, reconciliation, liquidity management, and FX considerations in cross-border payments.

Skills and preferred background

• Strong commercial negotiation, relationship management, stakeholder influencing, analytical, and strategic thinking skills.
• Ability to work independently, manage multiple strategic initiatives, present and communicate with senior executives, and work across countries and diverse regulatory environments.
• Knowledge of card network capabilities and card payout solutions is highly desirable.
• Preferred backgrounds include global payment networks, remittance companies, banks, fintechs, wallet providers, and correspondent banking organizations.
• Existing regional relationships and experience launching and scaling cross-border payout partnerships across multiple markets are preferred.

Corporate security responsibilities

• Follow Mastercard security policies and practices, protect the confidentiality and integrity of accessed information, report suspected security violations or breaches, and complete required periodic security training.