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Associate Advanced, BPS Operations Processing

Fis
USA
Full-time
Mid
Discovered 3 weeks ago
Communication

Full Job Posting

What you will be doing:

Develop a strong understanding of client products and services through information‐gathering sessions to determine how FIS systems should be configured to meet client needs

Gather, analyze, and assess client forms and data files using data analysis, product mapping, and client interviews

Create detailed data maps and transaction workflow documentation that define how all data fields are converted and processed

Share and refine data mapping documentation with programmers, clients, and internal stakeholders to ensure successful conversions

Test customized software against client‐specific requirements and review conversion results, reports, balancing, and data loads with customers

Obtain formal client acceptance of conversion results

Examine client processes, forms, and reports to determine operational needs and document post‐conversion system usage

Develop new procedures with clients as needed to ensure proper use of FIS software

Validate conversion accuracy through testing, balancing, and report generation, including prior system‐to‐FIS balancing

Coordinate and conduct conversion readiness reviews, guiding customers through test scripts, training validation, system setup, and reporting

Customize FIS software using authoring tools, including modifying screens, data fields, forms, tables, and product sets

Serve as a subject‐matter expert throughout the project, answering questions and guiding clients in system usage

Conduct train‐the‐trainer sessions for internal and external customers

Act as an on‐site resource during conversion, providing troubleshooting, training support, and issue resolution

Review final conversion results with customers, obtain client sign‐off, and coordinate post‐conversion maintenance and issue resolution

Perform other related duties as assigned

What you bring:

  • Bachelor’s degree in business or a related field, or an equivalent combination of education, training, and work experience
  • Strong verbal and written communication skills
  • Ability to understand, apply, and explain technical and business concepts
  • Strong analytical, problem‐solving, and documentation skills
  • High attention to detail, particularly in data mapping and validation activities
  • Ability to translate client requirements into technical specifications
  • Effective collaboration and relationship‐building skills with internal and external partners
  • Ability to manage project responsibilities aligned with job expectations
  • Flexibility, dependability, and adaptability in a fast‐paced environment
  • What we offer you:
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A competitive salary and benefits
  • A work environment built on collaboration, flexibility, and respect
  • Varied and challenging work to help you grow your technical skillset
  • Privacy Statement
  • FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
  • EEOC Statement
  • FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
  • For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
  • Sourcing Model
  • Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
  • #pridepass

Qualifications

  • Bachelor’s degree in business or a related field, or an equivalent combination of education, training, and work experience
  • Strong verbal and written communication skills
  • Ability to understand, apply, and explain technical and business concepts
  • Strong analytical, problem‐solving, and documentation skills
  • High attention to detail, particularly in data mapping and validation activities
  • Ability to translate client requirements into technical specifications
  • Effective collaboration and relationship‐building skills with internal and external partners
  • Ability to manage project responsibilities aligned with job expectations
  • Flexibility, dependability, and adaptability in a fast‐paced environment
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A competitive salary and benefits
  • A work environment built on collaboration, flexibility, and respect
  • Varied and challenging work to help you grow your technical skillset
  • Privacy Statement
  • FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
  • EEOC Statement
  • FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
  • For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
  • Sourcing Model
  • Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
  • #pridepass

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