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Assoc. Principal, End User Experience

Royal Caribbean Group
Miami, USA
Full-time
Onsite
Discovered 2 weeks ago
Source-to-Pay (S2P)Oracle FusionBusiness transformationChange managementProcess optimizationStakeholder engagement

Full Job Posting

Role overview

Full-time Associate Principal role on the Transformation Hub team, reporting to the Director of Product Management.

The role drives business adoption, process transformation, and continuous improvement across the Source-to-Pay ecosystem, maximizing value from Oracle Fusion.

The position works onsite in Miami, Florida.

Business partnership and governance

  • Advise Supply Chain, Legal, Audit, Finance, Accounts Payable, and other stakeholders; align business priorities with Oracle Fusion capabilities.
  • Support audit, compliance, and internal controls; monitor governance, assist with audit evidence and remediation, and promote operational discipline.

Change, communication, and training

  • Develop change-management strategies, communication plans, and stakeholder engagement for transformation initiatives.
  • Coordinate readiness for new processes, solutions, and releases and promote adoption across the enterprise.
  • Design and deliver training, workshops, job aids, and user guides; measure adoption and identify ways to improve system use.

Measurement and release management

  • Define and analyze Source-to-Pay KPIs; collaborate with BI analysts and developers on dashboards and reporting.
  • Set benchmarks, identify improvement opportunities, and present insights and recommendations to leadership.
  • Lead business engagement for Oracle quarterly releases; assess impacts and coordinate testing, communications, training, deployment readiness, and governance.

Transformation and process improvement

  • Support the Source-to-Pay transformation roadmap, prioritize initiatives based on value and risk, and monitor progress and expected benefits.
  • Evaluate operating models, facilitate process redesign workshops, and recommend target operating models and improvements to efficiency, accountability, and scalability.
  • Support process optimization, automation, and AI enablement across the ecosystem.

About Royal Caribbean Group

Royal Caribbean Group describes itself as a vacation-industry leader with the Royal Caribbean International, Celebrity Cruises, and Silversea Cruises brands.

Requirements

  • Serve as a strategic partner to business stakeholders, product owners, and leadership teams to support Source-to-Pay transformation and value realization.
  • Work with Supply Chain, Legal, Audit, Finance, Accounts Payable, and other business stakeholders.
  • Collaborate with BI analysts and developers on dashboards and reporting frameworks.
  • The role works onsite in Miami, Florida.

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