Assistant Public Relations Officer

Role Overview

Key Responsibilities

• Prepare, type, submit, and follow up on applications through MOHRE, ICP, GDRFA, and other UAE government portals across Dubai, Abu Dhabi, and Ras Al Khaimah.
• Manage employment visa processing, labour-related applications, and other government transactions.
• Prepare and process official documents per UAE labour regulations and government requirements.
• Support trade licence applications, renewals, amendments, and other business licensing procedures.
• Coordinate with government authorities, clients, and internal stakeholders to track progress and resolve documentation issues.
• Maintain accurate records of applications, approvals, licences, visas, and other official documents.
• Draft, review, and respond to emails and official correspondence professionally and promptly.
• Monitor application statuses, follow up on pending requests, and proactively communicate updates.
• Handle transactions and documentation accurately, confidentially, and per applicable procedures.
• Provide administrative support for business setup and other government-related requirements.

Requirements and Qualifications

• Minimum 3 years of relevant experience in UAE government transactions, PRO services, and typing services.
• Strong working knowledge of MOHRE, ICP, GDRFA, UAE labour procedures, and related government portals.
• Hands-on experience in visa processing, trade licence applications, amendments and renewals, particularly in Dubai and Ras Al Khaimah.
• Ability to read and write Arabic, with good written and spoken English communication skills.
• Excellent email communication skills, including drafting and responding to official correspondence.
• Strong organisational skills, attention to detail, and ability to manage multiple applications and deadlines.
• Strong follow-up, coordination, and problem-solving skills.
• Ability to handle confidential documents and maintain accurate records.

Preferred Qualifications

• Previous experience supporting business setup and licensing procedures in the UAE.
• Strong client-handling and application follow-up experience.
• Familiarity with government service requirements across multiple UAE emirates.