Assistant People & Culture Manager

People and Culture Manager

About the Role

Talent Acquisition And Onboarding

• Manage the full recruitment cycle for junior to mid-level roles, from job posting and screening through to offer coordination
• Partner with hiring managers to align on role requirements, candidate profiles, and hiring timelines
• Own onboarding logistics end-to-end, including contract preparation, systems access, and induction coordination

Payroll And Hr Operations

• Own the end-to-end payroll preparation process for the country, including validation of attendance, leave, allowances, deductions, and all variable inputs ahead of each payroll cycle
• Ensure payroll outputs are accurate, compliant with local statutory requirements, and submitted within agreed timelines
• Maintain deep working knowledge of country-specific labour laws, including end-of-service entitlements, gratuity calculations, visa and work permit requirements, and disciplinary procedures
• Maintain the accuracy and integrity of all employee data in the HRIS, ensuring timely updates across all employee lifecycle events
• Ensure all HR processes and documentation are fully compliant with local labour law, escalating exceptions and legal risks to the Central P&C Lead immediately

Employee Relations And Advisory

• Act as the primary HR point of contact for employees in the market, providing clear and consistent guidance on policies, benefits, and procedures
• Support the management of grievances, disciplinary processes, and conflict resolution under the direction of senior HR leads
• Track and manage probation confirmations, contract renewals, and exit interview processes

Engagement And Culture

• Lead and coordinate employee engagement initiatives, wellness programs, and recognition activities for the market
• Support the execution of internal communications aligned with the organisation's employer brand and culture guidelines
• Gather employee feedback and contribute to action planning to continuously improve workplace experience

Team Management

• Manage and support a small team of People and Culture Officers within the country, setting clear priorities and reviewing work quality
• Act as the day-to-day point of escalation for the team, providing guidance on complex employee queries, policy application, and process execution
• Support the professional development of the team in line with the broader P&C capability framework

Compliance, Reporting, And Audit Readiness

• Prepare HR reports and dashboards for internal stakeholders, covering headcount, attrition, and HR activity
• Maintain HR documentation standards to ensure accuracy, consistency, and readiness for internal and external compliance checks
• Support timely implementation of audit recommendations and policy updates as directed

What We Are Looking For

• 4 to 6 years of progressive experience in HR operations, talent acquisition, or employee relations
• Experience working in a regional, fast-paced, or multicultural environment
• Hands-on experience with HRIS platforms, ideally SAP SuccessFactors
• Strong working knowledge of country-specific labour law, including end-of-service, gratuity, visa processing, and statutory compliance
• Hands-on payroll management experience with a solid understanding of payroll cycles, statutory deductions, and audit requirements
• Strong interpersonal, conflict resolution, and stakeholder communication skills
• Prior experience managing or supervising a small HR team
• Arabic speaker; fluency in written and spoken Arabic is required for this role
• Highly organised, detail-oriented, confidential, and emotionally intelligent
• Bachelor's degree in Human Resources, Business Administration, or a related field; CIPD or SHRM certification is a plus

Key Success Metrics