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Assistant People & Culture Manager

Mercure Gold HotelDubai, UAE1 weeks agoMid-Senior
Mid-Seniorfulltime

Skills

HR StrategyEmployee RelationsTalent Management

About This Role

About the Role

We are seeking a dynamic, highly organized and experienced professional to join our team as an **Assistant** **People & Culture Manager**.

This is a leadership position responsible for overseeing all aspects of People & Culture, Learning & Development, & Employee Engagement within the hotel.

The ideal candidate will be passionate about people development, employee wellbeing, organizational culture, compliance and maintaining strong relationships with government authorities while ensuring the hotel operates in full compliance with UAE laws and hospitality standards.

People & Culture

· Lead and manage all P&C operations including recruitment, onboarding, employee relations, performance management, disciplinary procedures and employee engagement initiatives.

· Develop and implement P&C policies, procedures and systems in line with UAE labour law and hospitality industry best practices.

· Manage employee records, attendance, leave administration, promotions, transfers, compensation and end-of-service benefits.

· Maintain updated job descriptions, employee files and P&C documentation as per hotel standards.

· Support department heads in workforce planning, talent development, succession planning and performance improvement.

· Drive employee welfare initiatives including staff accommodation, canteen, recreational activities, employee recognition programs and staff events.

· Monitor absenteeism and turnover trends and implement retention strategies.

Training & Organizational Development

· Conduct training needs analysis and prepare the annual hotel training plan and calendar.

· Coordinate and facilitate onboarding, orientation, soft skills, compliance, grooming and leadership training programs.

· Support departmental trainers and ensure continuous learning and development across all departments.

· Develop engagement initiatives and organizational improvement strategies to strengthen company culture.

· Maintain training records, learning evaluations, reports and training budgets.

· Support quality assurance programs, action plans and continuous improvement initiatives.

Payroll & Administration

· Monitor salary administration, payroll coordination, salary deductions and annual increments as per company policy.

· Maintain accurate P&C statistics, records and reports.

· Ensure confidentiality, professionalism and compliance in all P&C and government-related matters.

Candidate Requirements

· Bachelor’s Degree in Human Resources, Business Administration, Hospitality Management, or related field.

· Minimum 3 years of experience in P&C department and 1 year as an Assistant P&C Manager within the hospitality industry in the UAE.

· Strong knowledge of UAE Labor Law, visa procedures and hotel P&C operations.

· Experience in training coordination, employee engagement and organizational development.

· Excellent communication skill in English language.

· Strong interpersonal, leadership, organizational and problem-solving skills.

· Ability to work independently, manage multiple priorities and maintain confidentiality.

· Proficiency in Microsoft Office and P&C systems.

What We Are Looking For

We are looking for a proactive, people-oriented professional who can balance operational efficiency with employee wellbeing while maintaining excellent relationships with government authorities.

The successful candidate must be capable of creating a positive workplace culture, driving learning and development initiatives and ensuring full legal and regulatory compliance for the hotel.

Join Our Team

If you are passionate about hospitality, people development, compliance and creating exceptional employee experiences, we would love to hear from you.

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