Assistant Manager Restaurant
About the Role
As an Outlet Manager / Assistant Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
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Responsibilities
- Here’s what you’ll do during a typical day:
- Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
- Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
- Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
- Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
- Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
- Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
- Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
- Food Safety Regulations: Ensuring that all food safety standards are met.
- Here’s what you’ll do during a typical day: - Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards. - Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance. - Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction. - Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability. - Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets. - Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas. - Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery. - Food Safety Regulations: Ensuring that all food safety standards are met.
Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
- Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager.
- High school diploma or equivalent; hospitality training is a plus
- Excellent communication, grooming, and interpersonal skills
- Fluent in English; additional languages are an advantage
- Friendly, professional, and guest-focused
- Able to work flexible shifts
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: - Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager. - Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager. - High school diploma or equivalent; hospitality training is a plus - Excellent communication, grooming, and interpersonal skills - Fluent in English; additional languages are an advantage - Friendly, professional, and guest-focused - Able to work flexible shifts
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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