Assistant Manager - Operations Training Planning

Overview

Job Purpose

Key Accountabilities

• **Training Planning & Scheduling**
• Develop, implement, and monitor the annual and monthly training plans for all operational categories.
• Align training schedules with manpower ramp-up, equipment commissioning, and operational readiness needs.
• Coordinate with Operations, HR, and HSSE to forecast future training demands.
• Ensure training delivery timelines are achieved without impacting live operations.
• **Documentation & Compliance**
• Oversee the creation, revision, and approval of SOPs, job descriptions, and training materials for all execution roles.
• Maintain traceable and compliant training records in digital systems (e.g., ePLOS, Tawasul).
• Ensure training materials are aligned with regulatory requirements (Port Authority, Customs, Coast Guard) and international best practices.
• Prepare documentation for audits, certifications, and accreditation processes.
• **Governance & Quality Assurance**
• Establish and monitor quality standards for training documentation and delivery.
• Coordinate with HSSE to ensure risk assessments and safety modules into training programs.
• Track training KPIs and compliance metrics, reporting performance gaps to OTC management.
• Ensure continuous updates to reflect operational changes, new equipment, or revised regulations.
• **Project & Process Management**
• Lead initiatives to digitalize training records, dashboards, and reporting tools.
• Collaborate with Operations Excellence section to link training planning with operational performance metrics.
• Support workforce ramp-up projects by preparing training readiness reports for management.
• **People & Stakeholder Engagement**
• Supervise and mentor OTC planning supervisors and documentation staff.
• Provide training governance support to equipment trainers and supervisors to ensure consistent application of training processes.
• Engage with HR, Operations, and HSSE to ensure alignment between training strategy and workforce planning.
• Liaise with external training institutes and auditors to validate documentation and maintain compliance.

3. Qualifications, Experience and Skills

• Bachelor’s degree in Logistics, Education, or related field.
• 8–10 years of experience in operations/training management, including documentation and planning.
• Strong organizational and reporting skills.
• Familiarity with TOS (ZODIAC) and digital learning systems.
• Proven experience in large-scale training programs (for 500+ staff).
• Advanced leadership, communication, and planning skills.