Assistant Manager – HR Platforms

Role Overview

Platform Responsibilities

• Administer, configure, govern, and improve HR platforms across learning, core HR, talent, performance, recruitment, employee experience, and service delivery.
• Gather requirements and translate HR business needs into platform enhancements and solutions.
• Maintain roadmaps and support upgrades, releases, feature rollouts, and platform audits.
• Drive adoption of digital HR solutions, self-service, automation, integrations, AI, and analytics.

Learning Platforms

• Own day-to-day administration, configuration, and performance of learning platforms and tools.
• Maintain learning curricula, certification workflows, and configurations for mandatory, regulatory, risk, AML, sanctions, conduct, and information security training.
• Ensure learning platform functionality aligns with regulatory obligations, internal policies, and audit recommendations.

Projects and Stakeholders

• Support HR technology projects, platform transformations, process optimization, UAT, implementations, and change management.
• Act as a liaison between HR, IT, vendors, and business stakeholders.
• Manage vendor relationships, service performance, upgrades, and issue resolution.

Governance and Reporting

• Ensure data integrity, accuracy, security, and compliance across HR platforms.
• Develop dashboards, reporting, and analytics for HR and business stakeholders.
• Maintain governance controls, user access frameworks, audit requirements, and regulatory compliance activities.

Required Experience

• At least 5 years of experience in HR systems or platforms, including exposure to LMS or LXP solutions.
• Demonstrated experience in system enhancement, automation, or digital transformation projects.
• Strong understanding of learning and development methodologies and trends.

Preferred Experience

• Experience in a Learning and Development function is preferred.
• Prior experience in banking or financial services is preferred.