Assistant Manager - BDM (Facilities Management)
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Key skills for this role
About the Role
The role involves business development, client relationship management, and proposal development in facilities management, requiring strong communication and analytical skills.
Key Skills for This Role
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Job Summary
The Assistant Manager – Business Development will be responsible for identifying new business opportunities, managing client relationships, and contributing to the growth and profitability of the facilities management division.
The role requires a proactive approach to market research, client engagement, and proposal development while ensuring the delivery of high-quality solutions tailored to client needs.
Key Responsibilities
- Business Development:
- Identify and develop new business opportunities in the facilities management sector.
- Conduct market research to understand industry trends, competitor activities, and potential client needs.
- Build a pipeline of prospective clients through networking, cold calls, and industry events.
• Client Relationship Management
- Establish and maintain strong relationships with existing and potential clients.
- Act as the primary point of contact for client inquiries, proposals, and negotiations.
- Conduct regular client meetings to assess satisfaction and identify opportunities for additional services.
- Proposal Development:
- Prepare and deliver compelling presentations and proposals tailored to client requirements.
- Collaborate with internal teams to develop cost-effective solutions and accurate quotations.
- Ensure proposals comply with company standards and client expectations.
- Sales and Revenue Growth:
- Support the achievement of revenue targets by closing deals and managing contract negotiations.
- Track sales metrics and prepare reports for senior management.
- Develop strategies to maximize profitability and expand market share.
- Cross-Functional Collaboration:
- Work closely with operations, finance, and other teams to ensure the seamless execution of services.
- Provide feedback to internal teams for continuous improvement based on client input.
- Compliance and Reporting:
- Ensure all business development activities adhere to company policies and regulatory requirements.
- Maintain accurate records of business development activities, including client interactions and sales performance.
Requirements
- Proven experience in business development or sales, preferably in the facilities management industry.
- Strong knowledge of facilities management services, including cleaning, maintenance, security, and related operations.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM tools, Microsoft Office Suite, and sales tracking software.
- Ability to multitask and manage priorities effectively.
- Strong analytical skills and attention to detail.
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