Assistant Human Resources Manager
About the Role
As an Human Resources Manager, you’re not just supporting the daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
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Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- At least 3–5 years in HR, preferably in hospitality or service-oriented industries.
- Degree or diploma in Human Resources, Business Administration, or related field.
- Familiarity with recruitment, employee relations, performance management, and labor laws.
- Strong verbal and written communication; able to interact effectively with staff at all levels.
- Excellent time management, attention to detail, and ability to handle multiple tasks.
- Proficiency in the Microsoft Office Suite.
- Approachable, empathetic, and able to maintain confidentiality.
- Adherence to the highest professional ethics and standards, maintaining integrity and transparency.
Responsibilities
- Here’s what you’ll do during a typical day:
- Strategic planning skills: To understand the hotel's overall strategy and translate it into concrete action plans for human resource management.
- Support daily HR operations: Assist in recruitment, training, compensation, benefits, team member relations, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and federal/local regulations
- Enhance team member engagement: Help coordinate recognition programs, special events, and engagement initiatives to foster a positive workplace culture
- Manage HR systems and reporting: Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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