Assistant Housekeeping Manager

Company Description

Job Description

• Assists with overseeing Housekeeping operations.
• Operate within departmental budgets through effective stock and cost controls and well managed schedules.
• Support departmental targets and objectives, work schedules, budgets, policies and procedures.
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork.
• Ensure team members have an up-to-date knowledge of all room categories and amenities.
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
• Ensure staffing levels cover business demands.
• Ensure ongoing training to support the Housekeeping Manager.
• Ensure communication meetings are conducted and post-meeting minutes generated.
• Manage staff performance issues in compliance with company policies and procedures.
• Assist other departments wherever necessary.
• Support managing, training and developing the team.
• Ensure effective communication, including coaching and performance management.
• Follows departmental policies and procedures.
• Reports necessary maintenance items.
• Follow all safety and sanitation policies.
• Practices ‘Yes I Can’ attitude
• Adheres to Rezidor’s Responsible Business ethics
• **Qualifications*** Minimum **4–6 years of experience** in hotel housekeeping operations, with at least **2 years in a supervisory or assistant managerial role**
• Proven experience working in a **large-scale hotel operation** with **500+ rooms and multiple F&B outlets** (experience with **20 restaurants or similar volume preferred)
• Strong knowledge of **housekeeping standards, hygiene, and safety procedures** across guest rooms, public areas, back-of-house, and F&B outlets
• Demonstrated ability to **manage high-volume operations**, ensuring consistent quality during peak occupancy
• Experience in overseeing **room attendants, public area teams, and F&B cleaning teams**
• Strong skills in **room inspections, public area inspections, and quality audits**
• Hands-on experience with **linen, uniform, and inventory management** in a large operation
• Ability to support **manpower planning, duty rosters, and productivity control** for large teams
• Experience assisting with **training, onboarding, coaching, and performance management**
• Strong **leadership, communication, and coordination skills** across departments
• Ability to work under pressure, meet deadlines, and maintain standards in a fast-paced environment
• Proficient in **hotel systems** (Opera or similar PMS preferred) and basic MS Office
• Good command of **spoken and written English**; additional languages are an advantage
• High attention to detail, strong organizational skills, and a **guest-focused mindset**
• Ability to work **flexible schedules**, including weekends and public holidays
• **Additional Information** **Why Join Radisson Hotel Group?**
• **Live the Magic of Hospitality -** Be part of a team that creates **exceptional experiences and memorable moments** every day.
• Let your **Yes I Can!** spirit shine as you bring hospitality to life.
• **Build a Great Career -** No matter your background or experience, we invest in your **growth, learning, and career development**—helping you reach your full potential.
• **Experience the Team Spirit -** Join a workplace that’s **inclusive, fun, and meaningful**.
• We celebrate diversity, support one another and foster a sense of belonging through our **Employee Resource Groups and inclusion initiatives**.
• **Lead with Your Ambition -** Your ideas, passion and drive matter!
• We empower you to **make a difference**—in hospitality, your community and beyond.
• **Enjoy Global & Local Perks -** No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.
• Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• **Join us in shaping the future of hospitality!** If you’re ready to **bring your talent, energy, and passion**, we’d love to hear from you.
• Apply now and let’s make every moment matter.
• We welcome applicants from all **backgrounds, abilities, and experiences**.
• If you need any adjustments during the application process, please let us know.