Assistant F&B Supervisor

Responsibilities

• Ensure that all customers are provided with the best quality of food and service.
• Ensure all safety matters are properly and timely attended and investigated, including accidents and near miss , while implementing safe working practices in accordance with EKFC policies, resulting in a safer work environment and enhanced compliance with safety standards.
• Communicate clear instructions regarding work assignments to team members, ensuring adherence to deadlines and quality standards, which will enhance operational efficiency and maintain high service quality.
• Conduct spot-checks at the lounges in order to ensure that food and equipment are provided as per the business standards.
• Ensure that the required stock levels are properly maintained according to current levels of consumption.
• Ensure that the back-of-house areas are optimized and operationally friendly to minimize the breakages and injuries.
• Assist and monitor the staff rosters and tasks allocations, to ensure all areas of lounge is covered.
• Facilitate continuous training for staff on product knowledge and sequence of service, resulting in improved service quality and enhanced customer satisfaction.

Qualifications

• Education Qualification: Diploma or equivalent qualification (must have). Bachelor’s degree in any relevant field (preferred).
• Work Experience: Minimum of 4 years of experience in the hospitality industry, with 2 years’ experience in supervisory role in 5-star environment (restaurant supervisor). Experience and understanding of luxury hotel and stand-alone restaurant operations. Knowledge of food safety regulations and hygiene protocols.
• Skills: Proficiency in spoken and written English. Self-motivated and demonstrate sound leadership skills. A keen eye for opportunity identification and a high level of commitment to continuous improvement and adaptability to change. Able to create personalized F&B experience. Strong organizational, multitasking skills and attention to detail. Competent in Microsoft Office Applications. Ability to maintain accurate records, manage inventory effectively, and follow established procedures and guidelines precisely.

Build Your Future With Us

Why Work With Us

Life at EKFC

Rewards & Benefits

• We offer a competitive benefits package designed to support your well-being:
• Competitive salary and benefits
• Two duty meals provided at EKFC
• Health and wellness coverage
• Paid time off and public holidays
• Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
• Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
• Learning and development support
• Team events and engagement activities
• (Benefits may vary by role and location.)

Our Recruitment Journey